Position Title: Receptionist / Front Office Coordinator
Division: PreK–8 building
Reports To: Elementary Principal
Employment Type: Full-Time (12-month)

Position Summary

The Receptionist serves as the first point of contact for families, students, and visitors entering the school and plays an essential role in creating a welcoming, Christ-centered environment. This position provides front office support, manages daily communication, assists with student attendance and early dismissals, and supports administrative staff in maintaining an organized and efficient school office.

The receptionist models Christian character, hospitality, and professionalism, reflecting the mission and values of the school in all interactions.

Spiritual & Ministry Expectations:

Demonstrate a personal commitment to Jesus Christ and support the mission of the school.
Model Christ-like character, kindness, patience, and hospitality with students, parents, and staff.
Participate in school prayer, chapel, and spiritual life activities when appropriate.
Maintain confidentiality and handle sensitive situations with wisdom and grace.

Primary Responsibilities-

Front Office & Hospitality:

Greet and assist all visitors, parents, and students entering the building in a friendly, welcoming manner.
Answer and direct incoming phone calls and emails.
Manage visitor sign-in procedures and ensure proper campus safety protocols are followed.
Provide general information to families and assist with directions or school questions.

Student Support & Attendance:

Manage student late arrivals and early dismissals.
Communicate with teachers regarding student arrival, dismissal, and parent messages.
Maintain daily attendance records and assist with attendance tracking.
Assist with student needs such as forgotten items, messages from parents, or minor concerns.

Administrative Support:

Provide clerical support to the principal and office staff.
Distribute mail, messages, and packages to staff and classrooms.
Assist with copying, filing, and document organization.
Help coordinate school communications, forms, and office supplies.

Safety & Communication:

Assist with emergency communication procedures when needed.
Support front office coordination during drills, medical needs, or safety situations.
Help maintain accurate contact information for families.

School Community Support:

Assist with special events, field trip forms, and school-wide activities when needed.
Support teachers and staff with logistical needs as appropriate.
Maintain a calm and organized office environment that supports the school day.

Qualifications:

Strong alignment with the mission and beliefs of the Christian school.
High school diploma required; associate or bachelor’s degree preferred.
Experience in customer service, school offices, or administrative roles preferred.
Strong communication and interpersonal skills.
Ability to maintain confidentiality and professionalism.
Organized, detail-oriented, and able to manage multiple tasks.
Comfortable using office technology (phone systems, email, student information systems, basic office software).

Key Skills & Attributes:

Warm and welcoming personality.
Strong organizational ability.
Clear communicator with parents and staff.
Ability to remain calm and helpful in busy situations.
Heart for serving children and families.

Physical Requirements:

Ability to sit or stand for extended periods.
Ability to occasionally lift up to 25 pounds (packages, supplies).
Ability to move around campus when assisting visitors or students.

Grace Christian Academy

Grace Christian Academy, a college preparatory school located in Knoxville, provides a rigorous educational program taught from a Biblical worldview for students grades K-12.

The faculty and staff at Grace Christian Academy are part of a collective team as they partner with peers, the administration, and families to carry out the mission of the school. Employees enjoy an extensive benefits package, including health insurance, tuition benefits for their own children, paid sick and personal leave. As a part of a school that seeks to lead, build, and equip students to become mature disciples of Jesus Christ, the faculty and staff enjoy a sense of fulfillment as they work together to see this vision accomplished.